Shipping policy

Shipping Policy

Where We Ship We ship to the contiguous United States (lower 49 states) only. We do not currently ship to Alaska, Hawaii, Puerto Rico, Guam, or other U.S. territories

Processing Time Orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed the next business day.

Shipping Times

• Standard Shipping: 5–7 business days

Shipping Rates Shipping rates are calculated at checkout based on your order and delivery address.

Warehouse Location All orders ship from our warehouse in Nevada, USA.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.

Lost or Stolen Packages matthew chang perfumes is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please contact the carrier directly to file a claim.

Questions? Contact us at contact@matthewchangperfumes.com